Hiring your dream hair & makeup team

Everything you need to know before arriving to your appointment

20 Frequently Asked Questions

01.

What do we love the most about doing hair & makeup?

We love helping women feel confident, beautiful, and unapologetically themselves. Whether it’s for a wedding, special event, photo shoot, or just something fun, there’s nothing better than watching someone light up because they feel fabulous—inside and out.

02.

What's our makeup style?

We love the Polished, natural look. Accentuating your favorite features is our specialty!
We don’t want you to feel like a totally different person, we want to help you feel like the best version of YOU, just a more Polished version.

03.

Where are we located?

Our beauty studio is located at 11011 S Wilcrest Dr. Houston, TX 77099 Suite K.
We are located inside a makeup store/school called The MUA Project and The Make-Up Artist Project.

04.

What are the travel fees?

The minimum travel fee is $60. Calculated as: # of miles x # of artists x 2 ways = Total Travel Fee
Our address is 11011 S Wilcrest Dr. Houston, TX 77099.

05.

How can I book my appointment?

We require a booking contract & a non-refundable retainer of 50% to secure your appointment.

06.

How long will my makeup last?

During our appointment, we'll give you some tips on how to properly care for your makeup.
It should last 12+ hours.

07.

I don’t like the feeling of makeup on my face, how does your makeup feel?

Our airbrush feels so comfortable you might forget you have it on.

08.

Can you stay on-site for touch up’s?

We can stay as long as you would like us to, touch up services are $150 per hour, per artist.

09.

How should I prep my face for makeup services?

We just need a clean, bare face to work on. No waxing your face within 3-4 days of your appointment.

10.

How Long Does Each Service Take?

Each service typically takes about 45 minutes - 1 hour to complete.

11.

Is airbrush makeup and traditional makeup the same price?

Yes! There is no additional charge for airbrush makeup. You can let us know which type you prefer.

12.

I have no idea how I want my hair done, can you help me decide?

Of course! We can decide together what would work best for your face shape, hair texture and overall style you are going for. We recommend finding some photos of hairstyles you like so we can get a feel for your style.

13.

How many people can you take care of in one day?

We have a talented team of 15 artists so we can accommodate parties of all sizes.

14.

Do you offer touch up kits?

We do! We offer different size touch up kits for purchase (must request prior to appointment date). Inquire for individual items included in each touch up kit.

15.

How should I prep my hair for services?

Wash your hair the night before your appointment with no conditioner and no leave-in products. Arrive at your appointment with fully dry, clean hair.

16.

How far does polished travel?

We go wherever beauty calls! ✈️ From Houston and the surrounding areas to destinations across the globe—including Spain, Thailand, Canada, Lithuania, Mexico, Florida, California, Louisiana and beyond. We’ve had the honor of doing hair and makeup all over the world. So... you tell us, where are we going?!

17.

How many artists do I need on my wedding day or for my special event?

Don't worry about the minor details, we'll handle everything. All you need to do is let us know your timeline and we'll assign the right amount of artists to get everyone ready in that timeframe. We make it super easy for you!

18.

What does polished need access to at an appointment at your location?

Our team will need access to some basic things during our appointment:
1. A table or counter where we can lay down our beauty tools, if we are bringing more than 1 artist we will need ample space for each artist.
2. Access to a plug for our tools
3. A sink to wash our hands

19.

What is the Polished booking process like?

We’ve made our booking process easy and stress-free—just how it should be!
1. Fill out the form on our website to tell us about your event.
2. We’ll send a custom proposal with all your hair and makeup appointment details.
3. Review the details, then submit your 50% retainer to lock in your appointment.
4. Once confirmed, you’ll get a Polished appointment email with everything you need to know about our appointment.
5. We’ll stay in touch to finalize your inspirations, timeline, and any special requests you might have for us.
✨ Getting married? We’ll coordinate with your planner and vendors to align the beauty timeline with the rest of your wedding day—so you can relax and enjoy the glam!

20.

What does a typical appointment look like with the polished team?

From the moment we arrive, it’s all about you! Our Polished team shows up a few minutes early to set up, and start on time. We’ll go over your inspiration photos and ideas together, make sure we’re understand your vision, and then get started creating your custom hair and makeup look.

What are you getting ready for? A wedding? Special event, or photo shoot? No matter what your doing, we want your glam session to feel easy, fun, and totally stress-free. Turn on your playlist, sip on something yummy, and enjoy the entire process. Once we're all done, we’ll reveal the final look, snap some selfies, and make sure you feel like your most polished and confident self. You’ll leave glowing and ready for whatever comes next!